Refund policy

RETURN POLICY

Last Updated: 27/07/2025

We have a 30-day return policy, which means you have 30 calendar days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, the item must meet all of the following conditions:

  • It is in the same condition that you received it (unused, unworn, and undamaged).

  • It includes all original tags and is in the original packaging.

  • You have the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at icecubebox@worldpricesellers.com.
If your return is accepted, we will send you:

  1. A return shipping label.

  2. Instructions on how and where to send your package.

Important: Items sent back to us without first requesting a return will not be accepted.

Returns must be sent to the following address:
1209 MOUNTAIN ROAD PL NE STE N, Albuquerque, NM, 87110, United States

Please note: If you are located outside the United States, shipping your goods may take longer than expected.

Damages and Issues

Please inspect your order upon receipt and contact us immediately at icecubebox@worldpricesellers.com if:

  • The item is defective.

  • The item is damaged.

  • You receive the wrong item.

We will evaluate the issue and make it right as quickly as possible.

Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (e.g., food, flowers, or plants).

  • Custom products (e.g., special orders or personalized items).

  • Personal care goods (e.g., beauty products).

  • Hazardous materials, flammable liquids, or gases.

We also do not accept returns on:

  • Sale or clearance items.

  • Gift cards.

If you have questions about a specific item, please contact us before making your purchase.

Exchanges

The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Once we receive and inspect your return, we will notify you if your refund is approved.
If approved, you will be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at icecubebox@worldpricesellers.com.